This paper describes the method of calculating the optimum amount of a dispatcher for ambulance stations . As a criterion of optimality selected the lack of a queue on the telephone line when referring to the dispatcher. Original data in the calculation are the average daily flow of orders and average time of ordering dispatcher. The authors developed by the computer program, which allows to calculate the optimal amount of air traffic controllers on the ambulance station . The works are executed in the order - to creative collaboration with Shakhtinskaya hospital emergency medical care of the VI Lenin.

Keywords: ambulance station , to the optimal amount of air traffic controllers , calculation methods